My360° — Consumer Health Data Privacy Policy

Last updated: 14 September 2026

TinchiHealth Corporation

My360° is a general wellness app. It is not a health care provider, it does not give medical advice, and it is not a sexual or reproductive health service. Because some of what you choose to share in conversation can still count as health data under the law, we protect it as such.

This policy explains how My360° handles consumer health data — information that identifies you and relates to your past, present or future physical or mental health. It complements our Privacy Policy (my360coach.net/privacy).

1. The consumer health data we collect

• Health conditions, symptoms, injuries and medication you mention
• Sleep, movement, food and eating, and body measurements you share
• Your hormonal life stage (for example perimenopause or andropause)
• Your mental and emotional health, stress and nervous-system state
• Your sexual and reproductive health, desire and intimacy, if you choose to talk about them
• Your self-readings on each terrain and your personal measure of progress
• Photos you show your coach, such as a meal, a menu or a label (not stored)
• What our AI derives from your conversations about your health: your 360° file (for example patterns in your sleep, what you have tried and how it went) and your weekly chapters

2. How we collect it

• Directly from you: in onboarding, in your typed and spoken conversations with the coach, and in photos you choose to show it.
• Derived from your conversations by our AI provider, to build and update your 360° file and chapters.

We do not buy health data, and we do not collect it from other companies.

3. Why we collect and use it

Only to provide the coaching you asked for:

• to shape your coach's replies to your life, health and history;
• to remember what matters to you across conversations, and bring back something relevant you said before;
• to let you search your own past conversations;
• to keep your coach safe and appropriate — for example, recognising when something needs a doctor or urgent help.

We do not use it for advertising, we do not sell it, and we do not use it to train AI models.

4. Your consent

We ask for your consent to collect and use your consumer health data before you start, separately from our Terms. You can withdraw it at any time with Settings → Delete everything: we stop collecting it and delete what we have, as described in section 7.

5. Who we share it with

We share consumer health data only with the providers that run the service for us, under written terms, and only for that purpose:

• Supabase — encrypted storage of your data and the server that prepares your coach's replies (United States)
• Anthropic — the AI that writes your coach's replies, your 360° file and chapters (United States)
• ElevenLabs — turns the text of a reply into your coach's voice (United States)
• Apple — speech recognition on your iPhone when you talk to your coach

We do not share it with any other third party or affiliate, and we never sell it.

6. Your rights

You have the right to:

• confirm whether we collect, share or sell your consumer health data, and access it;
• see the list of all third parties and affiliates with whom we share it (section 5);
• have it deleted, including from our providers;
• withdraw your consent to its collection and sharing.

You can read and correct your 360° file at any time in You → What your coach remembers, and delete everything in Settings → Delete everything. For any other request, write to tinchi@my360coach.net. We will respond within 45 days (extendable once by 45 days when necessary, with notice). If we decline your request, you can appeal by replying with the word "Appeal"; we will answer within 45 days, and if you are not satisfied you can contact your state Attorney General.

We will not discriminate against you for exercising these rights.

7. How we protect it and how long we keep it

• Your consumer health data is encrypted with AES-256 before it is stored, with a key kept separately on our server.
• It never appears in notifications on your lock screen when a conversation touched intimate topics.
• We keep it while your account exists. When you delete everything, it is deleted from our database immediately, and encrypted backups kept by our database provider expire within 30 days.

8. Geofencing

We do not use geofences around places that provide health care services, and we do not collect your precise location.

9. Contact

tinchi@my360coach.net · 8 The Green, Ste A, Dover, Kent County, Delaware 19901, United States