Last updated: 14 September 2026
Operated by: TinchiHealth Corporation ("we", "us", "My360")
By creating an account or using My360°, you agree to these Terms, to our Privacy Policy and to our Consumer Health Data Privacy Policy. If you do not agree, do not use the app.
You must be 18 years or older to use My360°. The app asks for your date of birth and does not continue for anyone under 18. It is not directed to children, and we do not knowingly collect information from anyone under 18.
My360° is a general wellness and self-reflection app. It gives you a conversational companion that helps you notice patterns in your sleep, movement, nourishment, nervous system, hormonal life stage, relationships, intimacy and financial stress, and helps you design small, sustainable changes.
My360° is not:
No professional relationship is created by using My360°. Using the app does not make us your physician, therapist, sex therapist, dietitian, trainer or financial adviser.
Nothing in My360° is medical advice. Everything your coach says — including anything about symptoms, conditions, test results, medication, supplements, sleep, food, exercise, hormones, mental health or sexual health — is general information for wellness and self-reflection only. It is not tailored medical advice for you, it is not a diagnosis, and it is not a substitute for care from a qualified professional who can examine you.
My360° is intended for general wellness: to support healthy habits and wellbeing. It is not intended to diagnose, treat, cure, mitigate or prevent any disease or condition.
You use My360° at your own discretion. You are responsible for your health decisions, and you agree not to rely on the app as a source of medical, psychological or sexual health advice.
Always talk to a qualified healthcare professional before starting, stopping or changing any exercise, diet, sleep, supplement or medication routine — particularly if you are pregnant or breastfeeding, have a medical or psychiatric diagnosis, take prescription medication, or have any injury, symptom or condition. Your coach can share general information about supplements, but it will never tell you that a supplement or medication is right or safe for you.
Never disregard professional advice, or delay seeking it, because of something you read in My360°.
My360° cannot help in an emergency. If you are experiencing a medical emergency, thoughts of harming yourself or others, abuse or violence, or any situation requiring urgent help, stop using the app and contact emergency services immediately.
How your coach responds to signs of crisis, abuse or a child at risk is described in our AI Coach Safety Protocol (my360coach.net/safety).
Your coach is powered by artificial intelligence. Please understand:
My360° is a general wellness app. Like sleep, stress or relationships, intimacy is one of the areas of everyday wellbeing your coach can talk about with adults, when you bring it up. Your coach may talk about it openly, name the body and sensations, and offer optional guided practices for relaxation and connection — for you alone or with a partner.
My360° is not a sexual or reproductive health service, and it is not marketed as one. It does not diagnose, treat or manage sexual or reproductive health conditions, and it does not offer tracking of menstrual cycles, fertility, pregnancy or sexual activity.
If you connect a wearable or share device data, that data is optional context, not a verdict on your health. Metrics can be inaccurate. Never use a score from My360° or any device to make a medical decision. My360° is designed to work fully without any device.
You are responsible for your credentials and for activity on your account. Tell us promptly at tinchi@my360coach.net if you believe your account has been accessed without your permission.
You may delete your account and data at any time from Settings → Delete everything. Deletion is permanent and cannot be reversed.
My360° is currently free. There are no paid plans, subscriptions or in-app purchases.
If we introduce paid plans, they will be sold as auto-renewing subscriptions through the Apple App Store. Price, billing period and what is included will be shown before you buy; your subscription will renew automatically unless you cancel at least 24 hours before the period ends; you cancel through your Apple ID settings, not through us; and refunds are handled by Apple under its own policies. We will publish the full terms here before charging anyone.
Do not use My360° to: break the law; harm yourself or others; impersonate anyone; upload content you have no right to share; seek sexual content involving minors or non-consensual acts; attempt to extract, reverse-engineer or scrape the service or its underlying models; resell or redistribute the service; or attempt to use the coach to obtain medical, psychiatric, legal or financial advice it is not qualified to give.
We may suspend or terminate an account that violates these Terms.
You keep ownership of what you write. You grant us a limited licence to store, process and transmit it solely to operate the service — including sending it to our AI providers to generate responses, your 360° file and speech. We do not sell your content. We do not use your conversations to train or improve any model, ours or anyone else's.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY AND NON-INFRINGEMENT. We do not warrant that the service will be uninterrupted, secure or error-free, or that any suggestion will produce any particular result.
Some jurisdictions do not allow certain warranty exclusions, so parts of this section may not apply to you.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, DATA OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICE.
OUR TOTAL LIABILITY FOR ANY CLAIM IS LIMITED TO THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE TWELVE MONTHS BEFORE THE CLAIM, OR (B) USD $100.
Nothing here limits liability that cannot be limited by law, including for fraud, gross negligence, wilful misconduct or personal injury caused by our negligence where such limitation is prohibited.
You agree to indemnify us against claims arising from your misuse of the service or your violation of these Terms or of any law.
We would rather resolve a problem directly. Write to us first and we will try to sort it out.
These Terms are governed by the laws of Delaware, without regard to conflict-of-laws rules.
We may update these Terms. If a change is material we will give notice in the app and ask you to accept again before it applies to you.
tinchi@my360coach.net · 8 The Green, Ste A, Dover, Kent County, Delaware 19901, United States