Last updated: 14 September 2026
TinchiHealth Corporation
What you tell us
What your coach builds from your conversations
What we record to run the service
What we do not collect or keep
Much of what you share is consumer health data, and some of it can be especially sensitive: sexual health and intimacy, mental health, trauma, your history with food and eating, family conflict, money trouble. You decide what to share.
When you share it, your coach remembers it so it can accompany you well — and we protect it:
| Purpose | What it uses |
|---|---|
| Coach you in a way that fits you | Your profile, your conversations, your 360° file and chapters |
| Bring back something relevant you said in an earlier conversation | Your own encrypted history, searched on our server at the moment you write |
| Let you search your past conversations | Your own encrypted history, searched on our server when you ask |
| Speak replies aloud | The text of a reply |
| Understand what you say out loud | Your iPhone's speech recognition, provided by Apple |
| Look at a photo you show your coach | That photo, for that reply only |
| Send you check-ins | Your notification preferences; the notification is composed on your phone |
| Keep your account across devices | Email and password (stored hashed by our provider) |
| Understand and control our costs | Usage records, with no conversation content |
We do not use your data for advertising, we do not sell it, and we do not use it to train AI models.
To run My360° we use these providers. They process your data only to provide the service to you:
| Provider | What it handles | Where |
|---|---|---|
| Supabase | Your account; your profile, conversations, 360° file and chapters, all stored encrypted; the server functions that hold our keys | the United States (Oregon) |
| Anthropic | Generates your coach's replies, your 360° file and your chapters. Receives your profile summary, your file, your recent conversation and any photo you show the coach. Under its commercial terms, Anthropic does not train its models on this data and does not keep it longer than 30 days, except where required by law or to address misuse. | the United States |
| ElevenLabs | Turns a reply into your coach's voice. Receives the text of that reply. ElevenLabs may retain that text and the generated audio for a period under its own policies. | the United States |
| Apple | Speech recognition on your iPhone when you talk to your coach; app distribution | According to Apple's terms |
We do not sell your data to any of them.
Depending on where you live — including Washington, Nevada, Connecticut and California — you may also have the right to know what data we have and with whom it is shared, to access and correct it, to have it deleted (including from our providers), to withdraw your consent, and not to be discriminated against for exercising these rights. Write to tinchi@my360coach.net and we will respond within 45 days.
We use encrypted connections. Your profile, conversations, 360° file and chapters are encrypted with AES-256 before they are stored, with a key kept separately on our server — so they cannot be read by someone who only has access to the database. Each account can reach only its own records. If a security breach affects your data, we will notify you and the authorities as the law requires. No system is perfectly secure, and we cannot guarantee absolute security.
My360° is for adults 18 and over. We ask for your date of birth, and the app does not continue if you are under 18. We do not knowingly collect data from anyone under 18. If you believe a minor has given us data, write to tinchi@my360coach.net and we will delete it.
We operate from the United States and process data in the United States. If you use My360° from elsewhere, your data will be transferred there. My360° is offered to people in the United States. If you are in the EU or the UK, please do not use it yet — we will say so here when that changes.
If we change this policy materially, we will tell you in the app and ask you to accept it again before the change applies to you.
tinchi@my360coach.net · 8 The Green, Ste A, Dover, Kent County, Delaware 19901, United States